When something goes wrong out of hours, you need a licensed guard on site fast. Our emergency security guards deploy across British Columbia and Alberta, 24/7, for alarm activations, break-ins, fire watch call-outs, staffing gaps, and sudden threats to your property or people. We have provided licensed guard services since 1993, and our dispatch runs day and night, every day of the year.
Call 1-877-221-2333 for immediate dispatch, or Get a Free Quote to set up standby coverage before you need it.
What Counts as a Security Emergency
An emergency is any situation where your property or people are exposed and you need a guard now, not next week. Common call-outs we handle include:
- Alarm activations where you need a guard on site while the cause is confirmed.
- Break-ins, vandalism, or a broken door or gate that leaves a site open overnight.
- Fire watch when a sprinkler or alarm system goes offline and fire code requires a watch.
- Sudden staffing gaps when your existing guard or in-house team cannot cover a shift.
- Terminations and disputes where a disgruntled employee or tension on site raises risk.
- Storms, floods, and disaster sites that need access control and asset protection.
If you are not sure whether your situation qualifies, call us and we will tell you honestly.
How Fast Deployment Works
- You call. Our 24/7 dispatch answers and takes the site details and risk.
- We assign. We deploy the nearest available licensed guard or mobile patrol.
- We confirm. You get confirmation that a guard is on the way and, on arrival, that they are on site.
- We document. Every emergency shift is logged in our app and delivered as a PDF report.
What Our Guards Do On Site
Our emergency guards are trained to take control of a scene calmly and document everything.
- Secure the site and control access so no one enters or leaves without authorisation.
- Assess and de-escalate so a confident, uniformed presence lowers tension before it escalates.
- Coordinate with police, fire, and your team and relay accurate incident details.
- Protect your assets through the gap until the site is stable or your regular coverage resumes.
- Report in full with a timestamped PDF you can use for insurance, HR, or legal follow-up.
Who Uses Emergency Security
We deploy emergency guards for property managers, strata councils, retailers, warehouses and distribution centres, construction and restoration sites, offices, hotels, healthcare and education sites, and government facilities across BC and Alberta. If you manage a site, you are one call away from coverage.
Technology and Accountability
You should never have to wonder whether an emergency shift was actually covered.
- GPS-tracked guards and patrols confirm who responded and when, which gives you proof of coverage.
- Mobile app incident reporting captures times, locations, and photos at the scene.
- One-page PDF reports give you a clear, timestamped record for insurance claims and incident review.
- 24/7 dispatch means a real person coordinates every call-out, including nights, weekends, and holidays.
Armed and Unarmed Guards
We provide licensed unarmed guards for the large majority of emergencies. Where a situation requires an armed guard and it is permitted under provincial licensing, we will advise you during the call. (Confirm Imperial’s armed-guard licensing in BC and Alberta before this section is published; if armed guarding is not licensed, remove this section.)
Licensing and Insurance
Every guard we deploy holds a valid provincial security licence and carries it on shift.
In British Columbia, our guards are licensed under the Security Services Act and regulated by the Security Programs Division. In Alberta, they are licensed under the Security Services and Investigators Act, administered by Alberta Justice. A licence in one province does not carry to the other, so we staff each call-out with guards licensed for that province. Imperial Security carries liability insurance and workers’ compensation coverage.
Why Choose Imperial Security
We have run guard operations across British Columbia and Alberta since 1993, which is more than 30 years of responding to emergencies in Western Canada. Organizations including the City of Vancouver, Costco, 7-Eleven, and the University of Calgary have trusted us with their security.
Our emergency response is backed by GPS-tracked mobile patrols, 24/7 dispatch, and full incident reporting, so every call-out is fast, documented, and accountable.
Get Emergency Coverage Now
For immediate dispatch, call 1-877-221-2333. To set up standby coverage, Get a Free Quote. Serving Richmond, Surrey, Burnaby, Coquitlam, Abbotsford, Langley, Victoria, Nanaimo, Kelowna, Kamloops, Calgary, and Edmonton, and communities across BC and Alberta, 24/7.
Talk to us section
British Columbia
Head Office
Suite 2255, 4871 Shell Road
Alderbridge Business Centre
Richmond, British Columbia
V6X 3Z6 Canada
T: 604-231-9973
Victoria, British Columbia:
T: 236-266-1240
Frequently Asked Questions
How quickly can you deploy an emergency guard?
Our dispatch is staffed 24/7 and we deploy the nearest available licensed guard. Call 1-877-221-2333 for current response times in your city.
Are your emergency guards licensed?
Yes. Every guard holds a valid provincial licence, under the Security Services Act in BC and the Security Services and Investigators Act in Alberta.
Do you provide armed or unarmed guards?
We provide licensed unarmed guards for most emergencies and advise on armed options where permitted.
What areas do you cover?
We deploy across British Columbia and Alberta, including Vancouver, Richmond, Surrey, Burnaby, Victoria, Nanaimo, Calgary, and Edmonton.
Can I set up emergency coverage before I need it?
Yes. Many clients arrange standby coverage in advance so a guard can deploy immediately when something happens. Request a quote to set this up.
Do I get a report after an emergency shift?
Yes. Every shift is logged in our app and delivered as a one-page PDF with times, locations, and photos.
What does emergency security cost?
We price each call-out and contract to your site, hours, and risk. Call for a rate or request a free quote.
Is there a long-term contract?
We offer both one-time emergency call-outs and ongoing coverage.
Who needs emergency security most?
Property managers, retailers, construction and restoration sites, and any site left exposed by an alarm, a break-in, or a staffing gap.


