We have patrolled residential communities in British Columbia and Alberta since 1993. Our Neighbourhood Watch Security Service deploys licensed, GPS-tracked guards on scheduled patrols reducing vandalism, deterring opportunistic crime, and giving strata councils and neighbourhood associations a documented record of active security management.
Unlike volunteer neighbourhood watch programmes, our guards are licensed security professionals operating under a formal patrol protocol. They observe, document, and respond and when a situation requires backup or police coordination, they have a 24/7 dispatch centre behind them.
Call: 1-877-221-2333
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What Our Neighbourhood Watch Patrols Include
Every neighbourhood watch assignment is carried out by a provincially licensed security guard following a documented patrol protocol. Our service includes:
- Scheduled patrol routes covering your streets, parks, parking lots, cul-de-sacs, and high-risk zones designed with your neighbourhood association before deployment.
- Foot patrols, bike patrols, and marked vehicle patrols matched to your neighbourhood layout and the areas where a visible guard presence has the most deterrent effect.
- GPS-tracked patrol vehicles and guard positions logged in real time every patrol stop, route deviation, and incident is time-stamped and location-confirmed.
- Mobile app incident reporting: when a guard observes something during a patrol, it is logged immediately with a GPS-confirmed location, timestamp, and photo evidence where relevant.
- Electronic PDF shift summary after every patrol delivered to your neighbourhood association or strata council contact as a formatted one-page report.
- 24/7 dispatch backup: if a situation during the patrol requires reinforcement, a Mobile Patrol unit or Bike Patrol team can be dispatched within minutes.
- Police coordination where required: our guards are trained to contact the appropriate local authority and remain on site until the situation is resolved and logged.
When to Request a Neighbourhood Watch Patrol
Our Neighbourhood Watch Security Service is used in a range of scenarios:
- Routine preventive coverage: scheduled nightly or weekly patrols in residential areas with ongoing concerns about vandalism, vehicle break-ins, or trespassing.
- Surge response: when a neighbourhood experiences a spike in crime, the association can request increased patrol frequency focused on priority addresses or streets.
- Vacancy and absence periods: when residents leave properties for extended periods (holidays, medical stays, estate situations), we provide scheduled property checks as part of the patrol rotation.
- Community reassurance: a visible, professional patrol presence during periods of heightened resident anxiety, following a publicised incident or seasonal crime increase.
- Event and seasonal coverage: temporary patrol coverage for summer periods, school holidays, or community events that attract higher traffic to residential areas.
Technology and Reporting
We were among the first security firms in Western Canada to implement real-time GPS tracking for guard patrols. Every neighbourhood watch deployment uses the same reporting infrastructure as our commercial and industrial contracts:
- Guard tracking technology: each guard carries a GPS-enabled device. Their patrol route, stops, and any deviations are logged in real time giving you a verified record of where your guards were and when.
- Electronic PDF reports with photo evidence: shift summaries are generated automatically after every patrol. Where an observation or incident occurs, photo evidence is attached to the report.
- Mobile app incident reporting: observations are logged in real time via our mobile reporting app. You do not wait until the end of a shift to find out what happened on your street.
- Marked vehicle patrols: our patrol vehicles are branded and visible the presence of a marked security vehicle on a residential street is itself a deterrent to opportunistic crime.
Community Types We Serve
Our neighbourhood watch patrol service is used across a range of residential community types in BC and Alberta:
- Strata complexes and condominium developments: patrol of common areas, parking structures, and perimeter access points.
- Residential subdivisions and gated communities: route patrols covering all internal streets and access control points.
- Townhouse associations: patrol of shared driveways, amenity areas, and exterior building perimeters.
- High-rise residential buildings: exterior perimeter patrols combined with lobby and parkade coverage.
- Mixed-use residential and commercial developments: patrol coverage across both residential streets and adjacent commercial strips.
- Neighbourhood associations in areas with elevated crime rates: including Metro Vancouver suburbs, Fraser Valley communities, and Calgary and Edmonton residential areas.
Licensed, Insured, and Trained for Residential Patrol
Every security guard we deploy on a residential neighbourhood patrol holds a valid provincial security licence issued under the Security Services Act (BC Security Programs Division) or the Security Services and Investigators Act (Alberta Justice). Guards are required by law to carry their licence on duty at all times.
Licensing requires government-approved training in patrol procedures, public interaction, incident documentation, de-escalation, first aid, and emergency response. Our guards are trained specifically for the dynamics of residential patrol where they are interacting with residents, visitors, and the general public, not just managing a fixed entry point.
All neighbourhood patrol guards are covered by Workers Compensation Board (WCB) in BC and Alberta. We carry commercial general liability insurance on all patrol assignments. Proof of coverage is available on request for strata councils and neighbourhood associations with insurance or compliance requirements.
Trusted by strata councils, neighbourhood associations, and property managers across BC and Alberta since 1993. With over 30 years of operations and 120,000+ alarm responses on record, we bring institutional experience that new market entrants cannot match.
Areas We Serve for Neighbourhood Watch Patrols
We provide Neighbourhood Watch Security Services across British Columbia and Alberta:
- British Columbia: Vancouver, Richmond (Head Office), Surrey, Burnaby, Coquitlam, Abbotsford, Langley, Chilliwack, Kelowna, Kamloops, Victoria, Nanaimo, Duncan, Prince George, New Westminster, Delta, Maple Ridge, Port Kells, Hope
- Alberta: Calgary, Edmonton
Set Up a Neighbourhood Watch Patrol for Your Community
Tell us about your neighbourhood, patrol area, and scheduling requirements. We will assess the coverage and recommend a patrol structure that fits your community’s size and security needs.
Toll-Free: 1-877-221-2333
BC (Richmond): 604-231-9973
Calgary: 403-263-1844
Edmonton: 780-242-9973
Get a Free Quote
Frequently Asked Questions
Q: What is the difference between a volunteer neighbourhood watch and your service?
Volunteer neighbourhood watch programmes involve residents observing and reporting suspicious activity to police. Our service deploys licensed, professional security guards on a scheduled patrol they are trained, insured, equipped with reporting tools, and backed by a 24/7 dispatch centre. We work alongside existing volunteer watch groups, not in their place.
Q: How often do guards patrol my neighbourhood?
Patrol frequency is agreed at contract start. Most clients choose nightly patrols during high-risk hours (evenings and late night), weekly scheduled patrols, or a combination of both. Frequency can be increased in response to a crime spike or community request with 24 hours notice.
Q: What does the guard do when they observe something suspicious?
The guard logs the observation immediately via our mobile reporting app with a GPS-confirmed location, timestamp, and photo evidence where relevant. They assess the situation, contact the appropriate authority (police, property owner, strata council), and remain on site until the situation is resolved. All steps are documented in the shift report.
Q: Do you coordinate with local police?
Yes. When a patrol observation requires police involvement, our guard contacts the local police service, provides a detailed description of the situation, and coordinates the handover. The guard remains on site where it is safe to do so and logs the police interaction in the incident report.
Q: Can we request increased patrols when crime spikes in our area?
Yes. Contact our dispatch team and we can increase patrol frequency, adjust patrol timing, or add focus to specific streets or addresses within your neighbourhood. Most adjustments can be implemented with 24 hours notice.
Q: What documentation do we receive from each patrol?
After every patrol shift, you receive an electronic PDF shift summary including the patrol route, timestamps, guard observations, GPS-confirmed locations, and photo evidence for any incidents. Records are retained for the duration of your contract and are available for submission to your insurer, strata corporation, or local police if required.
Q: What areas in BC and Alberta do you serve for neighbourhood watch patrols?
We serve communities throughout BC including Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Victoria, Nanaimo, and Prince George and in Alberta, including Calgary and Edmonton. Contact us for coverage in communities not listed above.
Talk to us section
British Columbia
Head Office
Suite 2255, 4871 Shell Road
Alderbridge Business Centre
Richmond, British Columbia
V6X 3Z6 Canada
T: 604-231-9973
Victoria, British Columbia:
T: 236-266-1240
